Privacy Policy

Last Updated: January 8, 2026

Introduction

Signature Home Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at signaturecleaning.ca.

Information We Collect

Automatically Collected Information

When you visit our website, we automatically collect certain information through Google Analytics, including:

  • Your IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on each page
  • Referring website addresses
  • Device information (such as device type, operating system)

Information You Provide

When you request a quote through our website, we collect the following information:

  • Name
  • Email address
  • Phone number
  • Property details (bedrooms, bathrooms, square footage)
  • Cleaning preferences and service selections

How We Use Your Information

We use the information we collect for the following purposes:

  • Website Analytics: Google Analytics helps us understand how visitors use our website, which pages are most popular, and how we can improve user experience.
  • Quote Requests: Information you provide when requesting a quote is used to prepare and deliver your cleaning service quote and to contact you regarding your request.
  • Communication: We may use your contact information to respond to your inquiries and provide customer service.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to help us analyze how visitors use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google uses this data to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies through Google Analytics. Cookies are small text files stored on your device when you visit a website. We use cookies to:

  • Track website usage and performance
  • Analyze visitor behavior and preferences
  • Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Storage and Security

We take reasonable measures to protect your personal information. Quote submission data is stored securely in our database and is accessible only to authorized personnel. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

Our website uses Google Analytics, which is a third-party service. Google's use of data is governed by their Privacy Policy and Terms of Service.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of Google Analytics tracking
  • Contact us with any privacy concerns

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: